FREQUENTLY ASKED QUESTIONS

Q: Are your candles made from natural ingredients?

A: Yes, at Sand & Wood, our handcrafted candles are made from natural plant wax, which is a combination of rapeseed and coconut. This ensures that our candles are completely free from paraffin, soy, palm, beeswax, and synthetic additives, making them suitable for container candles. Our plant-based wax is also GMO-free and carries excellent sustainability credentials. Additionally, our candles are vegan-friendly, Kosher pareve, and Halal, reflecting our commitment to inclusivity and environmental responsibility.
Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
Q: Are all your candles and wax melts handmade, and where are they produced?

A: Yes, all my candles and wax melts are meticulously handcrafted in my own home. I have a dedicated space where I embrace my passion for creating unique and high-quality products. At Sand & Wood , we take pride in offering hand-poured candles and unique gifts that reflect the harmony of nature and exquisite design. This personal touch ensures that each item is made with care, attention to detail, and love, providing you with a product that is both beautiful and special.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Q: Do you use recyclable packaging for your handcrafted products at Mysite?

A: Yes, at Sand & Wood, we are committed to sustainability and reducing our environmental impact. We collaborate with UK companies that specialize in eco-friendly and sustainable gift packaging. Additionally, we make every effort to reuse any packing materials where possible to further lessen our footprint. By choosing our hand-poured candles and unique gifts, you can feel confident that your purchase supports eco-conscious practices.
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.